This is a response to a blog post by Rosie Walunas, "
Product endorsement and breaking the news," on her excellent blog "
all things doc":
--
I'm far from the first to predict that "authenticity" will become a trend in the marketing of products: A company makes a good product that lives up to its hype, rendering the hype unnecessary, to be replaced by word of mouth-- a.k.a., the worldwide web. [See Joseph Pine on "
What Consumers Want."]
As Pine points out, consumers want a kind of truth-- to get what they pay for. In their search for the best HD television, consumers just want to know which one offers them what they need. A company that lies about its products will have a tough time surviving because their old customers won't return, and potential new customers will hear in advance, by word of mouth, about the lies (or hype.)
Authenticity, truth, an absence of hyperbole in the dissemination of information... sounds like journalism.
Bloggers are challenging major newspapers and stealing readers, in part by seeming more authentic.
Nikki Finke, for example, seems to tell more truth about the entertainment industry in a week of
her blog postings than you'll read in a year of LA Times or Variety reportage. (Finke, however, isn't perceived as a paragon of authenticity either, and has been criticized for relying on single sources for her scoops.)
Journalists covering entertainment are typically afraid of losing access to the stars that sell their articles, and so are unwilling to speak critically of the industry. Additionally, the entertainment industry buys a lot of advertising, a key source of revenue for Old School News. This conflict of interest is emblematic.
Authenticity has an uneasy relationship with profit. Is it possible to "monetize" (I hate that overused word) authenticity?
Consumer Reports has been doing it for years, by selling subscriptions. They won't accept money from advertisers, and buy all of the products under review themselves. Profit (such as it is) comes from the people who benefit from CR's services.
If I could invest in Authenticity on the stock market, I would; I expect its value to increase exponentially.
I guess I
am investing, in a sense, by not wanting to create a lot of bullshit about our movies. But the world is in an interim phase, where marketing and publicity (and bullshit) still rule, and consumers (what a word!) haven't found many ways to purchase authenticity. They
will eventually, even if they realize too late that the
New York Times provided it and is no longer around to be consumed.
Will Elyria Pictures have to create a lot of hype to survive?
If our upcoming web series,
Rachel Bites, finds some kind of sponsorship, I want to be completely transparent about it. It will need a sponsor or product placement, because otherwise we can't afford to make it, but there's no reason to try to hide it.
The Jack Benny Show never did. Radio shows like his would often interrupt a story in progress so that the characters could have a delicious sip of the sponsor's coffee. Now that viewers can skip easily past advertisements, that kind of interruption is returning. It seems a small price to pay for a good show. And I doubt viewers will mind, as long as they don't feel they're being lied to.
- PH